Accessibility Statement
Effective date: May 11, 2026 · TD Service LLC — Peoria, IL
Our Commitment
TD Service LLC is committed to making our website and the services we provide usable by everyone, including people with disabilities. We believe that everyone in our community deserves the same quality of service, the same access to information, and the same ability to do business with us.
We work in good faith to align with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, the Americans with Disabilities Act (ADA), and Section 504 of the Rehabilitation Act of 1973.
What We Do
- Use plain language and avoid jargon wherever possible.
- Provide text alternatives for images that carry meaning.
- Maintain readable color contrast, large tap targets, and keyboard-navigable forms.
- Avoid auto-playing audio or video that interrupts screen readers.
- Offer phone, email, and text contact for anyone who cannot use the website.
If You Cannot Use the Website
If any part of this site is not usable for you, or if you'd prefer to handle your request another way, please reach out. We will help you complete any booking, quote, or order by phone, text, or email — at no extra cost and with no inconvenience to you.
Accessibility contact
📞 Phone or text: (331) 901-0017
✉ Email: contact@tdservicellc.com
Please tell us the page or task that wasn't working for you, and how you'd prefer to be contacted. We aim to respond within one business day.
In-Person Services
Our crews can adapt to the needs of customers with mobility, vision, hearing, cognitive, or other access needs. If you need a service performed in a specific way — written instructions instead of spoken, extra time, a quieter approach, a particular entry point to your property — tell us when you book and we will accommodate.
Service Animals
Service animals are welcome at any in-person interaction with our crews and on any property where we provide services. We do not ask for documentation or proof. Our contractors are trained to work alongside service animals without disturbance.
Ongoing Work
Accessibility is an ongoing effort, not a finished project. We test our pages, fix issues as we find them, and welcome feedback. If you spot a barrier on this site, please tell us so we can fix it for you and for the next person.
Formal Complaints
If you believe we have not adequately accommodated a disability-related need, you may contact us using the information above. You also have the right to file a complaint with the U.S. Department of Justice under the ADA at ada.gov/file-a-complaint.
Questions
Call (331) 901-0017 or email contact@tdservicellc.com. We're a local Peoria, IL business and a real person will respond.