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Worker Safety Policy

Effective date: May 11, 2026  ·  TD Service LLC — Peoria, IL · Applies to all contractors performing work for TD Service LLC.

This page is the public summary of the safety standards every TD Service LLC contractor agrees to follow. The full acknowledgement is signed inside the contractor portal alongside the Independent Contractor Agreement. Nothing here makes a contractor an employee — these are safety expectations and rights every party agrees to in writing.

Your Rights On Every Job

You can refuse unsafe work, at any time, without penalty.

If conditions on a job site are unsafe — exposed wiring, unstable structures, biohazards, aggressive animals, severe weather, suspected illegal materials, intoxicated or threatening customers — you stop the job, call the owner, and leave if necessary. You will be paid the agreed minimum trip fee. You will not be removed from the platform or scored down for refusing unsafe work. This right cannot be waived.

Personal Protective Equipment (PPE)

For every outdoor service job we require:

TD Service LLC will reimburse the cost of basic PPE on request; submit the receipt through the contractor portal.

Lifting Limits & Two-Person Rule

No single contractor is asked to lift more than 50 lbs alone. Items 50–100 lbs require a second person, a dolly, or mechanical assist. Items over 100 lbs require explicit dispatch approval and a documented plan (e.g., appliance dolly, helper, ramp). If a customer's job description understates the weight or accessibility, you may decline that portion of the work and bill for the trip.

Lone-Worker Check-In

If you are working alone on a property, especially for overnight watch, property-check, or rural hauling jobs:

Weather Stop-Work

Outdoor work stops when any of these conditions apply:

If a customer pressures you to keep working in these conditions, decline and call dispatch.

Hazardous Materials We Do Not Handle

Refuse the pickup; do not load. Tell the customer it's outside our scope and direct them to the proper service.

Vehicles, Trailers, and Driving

Customer Property & Pets

Reporting Injuries

If you are injured on the job — even minor — report it to TD Service LLC within 24 hours. Use the contractor portal incident form or call the owner directly. Reporting protects you (claim records, treatment evidence) and us (we can adjust the job, the tools, or the customer pairing).

Note: as an independent contractor, you are responsible for your own health coverage and you are not covered by TD Service LLC's workers' compensation insurance. We strongly encourage independent occupational accident coverage; we can refer brokers who write affordable policies for self-employed tradespeople.

Harassment, Threats, or Unsafe Conduct from a Customer

You have the right to leave. If a customer threatens, harasses, makes sexual advances, brandishes a weapon, or behaves in a way that makes the job feel unsafe, you stop work, leave the property, call dispatch, and document what happened in the portal. You will be paid the trip fee. That customer will be flagged and removed from your future routing.

Reporting Concerns Without Retaliation

If you have a safety concern about a piece of equipment, a route, a customer, or a TD Service LLC policy, you can raise it directly with the owner. We will not reduce your jobs, demote your rating, or terminate your contractor status because you raised a good-faith safety concern. This is not legal boilerplate; it is the policy.

Emergency Contacts

Life-threatening: 911 first. Then call dispatch.

Dispatch / Owner: (331) 901-0017

Poison Control: 1-800-222-1222

Illinois OSHA (worker-safety complaints): labor.illinois.gov

Acknowledgement

Active contractors acknowledge this policy by checkbox at signing in the contractor portal. Re-acknowledgement is required when this page is materially updated; we will notify you and require a fresh signature before the next job. The full signed log lives in the admin compliance records.