Worker Safety Policy
Effective date: May 11, 2026 · TD Service LLC — Peoria, IL · Applies to all contractors performing work for TD Service LLC.
This page is the public summary of the safety standards every TD Service LLC contractor agrees to follow. The full acknowledgement is signed inside the contractor portal alongside the Independent Contractor Agreement. Nothing here makes a contractor an employee — these are safety expectations and rights every party agrees to in writing.
Your Rights On Every Job
You can refuse unsafe work, at any time, without penalty.
If conditions on a job site are unsafe — exposed wiring, unstable structures, biohazards, aggressive animals, severe weather, suspected illegal materials, intoxicated or threatening customers — you stop the job, call the owner, and leave if necessary. You will be paid the agreed minimum trip fee. You will not be removed from the platform or scored down for refusing unsafe work. This right cannot be waived.
Personal Protective Equipment (PPE)
For every outdoor service job we require:
- Closed-toe boots, preferably steel-toe for hauling and scrap.
- Work gloves on any job involving lifting, scrap, debris, or sharp items.
- Safety glasses when grinding, cutting, weed-whacking, or working overhead.
- Hearing protection for any extended power-tool use.
- High-visibility vest when working near a roadway or in a parking lot.
TD Service LLC will reimburse the cost of basic PPE on request; submit the receipt through the contractor portal.
Lifting Limits & Two-Person Rule
No single contractor is asked to lift more than 50 lbs alone. Items 50–100 lbs require a second person, a dolly, or mechanical assist. Items over 100 lbs require explicit dispatch approval and a documented plan (e.g., appliance dolly, helper, ramp). If a customer's job description understates the weight or accessibility, you may decline that portion of the work and bill for the trip.
Lone-Worker Check-In
If you are working alone on a property, especially for overnight watch, property-check, or rural hauling jobs:
- Mark the job as Arrived in the contractor portal on arrival.
- Send a status check every 60 minutes for long jobs.
- Mark the job as Complete when you leave the property.
- If no status update is received past the expected window, dispatch will call your number and your emergency contact.
Weather Stop-Work
Outdoor work stops when any of these conditions apply:
- Active lightning within 10 miles (per local NWS data or visual/audible cue).
- Sustained winds > 35 mph.
- Heat index ≥ 100 °F without shade and water access — switch to early morning / evening windows.
- Wind chill ≤ 0 °F without indoor warming breaks.
- Visibility < 100 ft from fog, snow, or smoke.
If a customer pressures you to keep working in these conditions, decline and call dispatch.
Hazardous Materials We Do Not Handle
Refuse the pickup; do not load. Tell the customer it's outside our scope and direct them to the proper service.
- Asbestos, lead paint debris, mold remediation.
- Medical waste, sharps, used needles.
- Live ammunition, explosives, fireworks beyond consumer-class.
- Propane or other pressurized tanks unless empty and certified.
- Liquid chemicals not in original sealed packaging.
- Items that appear to be stolen.
Vehicles, Trailers, and Driving
- You must hold a valid IL driver's license and maintain personal auto insurance that covers your use of your vehicle for the work you accept.
- No driving while impaired, fatigued past safe limits, or while texting.
- If you carry a customer's property, follow secure-load standards: tarp, strap, no overhang past legal limits.
- Report any vehicle incident — even minor — within 24 hours.
Customer Property & Pets
- Do not enter any structure beyond what the job requires. If you must enter the home (e.g., interior haul-out), ask in writing and document with photos before and after.
- Photograph the work area on arrival and departure.
- If a pet is on the property, ask the customer to secure it. Do not approach unfamiliar dogs.
- If you damage something, tell the owner of TD Service LLC immediately — do not try to fix it quietly. Honest reports stay on your file as honest reports; cover-ups do not.
Reporting Injuries
If you are injured on the job — even minor — report it to TD Service LLC within 24 hours. Use the contractor portal incident form or call the owner directly. Reporting protects you (claim records, treatment evidence) and us (we can adjust the job, the tools, or the customer pairing).
Note: as an independent contractor, you are responsible for your own health coverage and you are not covered by TD Service LLC's workers' compensation insurance. We strongly encourage independent occupational accident coverage; we can refer brokers who write affordable policies for self-employed tradespeople.
Harassment, Threats, or Unsafe Conduct from a Customer
You have the right to leave. If a customer threatens, harasses, makes sexual advances, brandishes a weapon, or behaves in a way that makes the job feel unsafe, you stop work, leave the property, call dispatch, and document what happened in the portal. You will be paid the trip fee. That customer will be flagged and removed from your future routing.
Reporting Concerns Without Retaliation
If you have a safety concern about a piece of equipment, a route, a customer, or a TD Service LLC policy, you can raise it directly with the owner. We will not reduce your jobs, demote your rating, or terminate your contractor status because you raised a good-faith safety concern. This is not legal boilerplate; it is the policy.
Emergency Contacts
Life-threatening: 911 first. Then call dispatch.
Dispatch / Owner: (331) 901-0017
Poison Control: 1-800-222-1222
Illinois OSHA (worker-safety complaints): labor.illinois.gov
Acknowledgement
Active contractors acknowledge this policy by checkbox at signing in the contractor portal. Re-acknowledgement is required when this page is materially updated; we will notify you and require a fresh signature before the next job. The full signed log lives in the admin compliance records.